Your Data, Your Rights — How plus77 Keeps Filipino Players Protected

When you register an account on plus77, we collect personal information that is necessary to verify your identity, process your transactions, and provide you with a safe gaming experience in the Philippines. This includes your full name, dateof birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your payment details — such as your GCash or Maya account reference or local bank information — solely to process deposits and withdrawals in Philippine pesos. When you use the platform, we automatically collect technical data including your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve your experience. We may also collect information you provide voluntarily when you contact our support team, respond to surveys, or participate in promotions. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for regulatory compliance.

plus77 uses the personal information we collect strictly for the purposes of operating and improving our platform for Filipino players. Your data is used to verify your identity when you register, to process deposits and withdrawals securely, and to comply with anti-money laundering and responsible gaming obligations under applicable Philippine regulations. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — updates about promotions and platform features. Technical and usage data helps us identify and fix platform issues, optimise performance on mobile devices, and understand how members interact with sports betting, slots, and bingo sections. We do not use your personal data to make automated decisions that significantly affect your rights without human review, and we do not build profiles for sale to third-party advertisers. Any use of your data beyond the purposes listed here will only occur with your explicit consent or where required by law.

plus77 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. In certain circumstances, we are legally required to disclose personal information to regulatory authorities, law enforcement agencies, or financial intelligence units in the Philippines when requested under applicable law. If plus77 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never share your data with third parties for their own independent marketing purposes without your prior written consent. All third-party partners who handle your data on our behalf are required to maintain security standards equivalent to those applied by plus77 itself.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the plus77 platform is encrypted using secure protocols, and sensitive account information is stored using strong encryption at rest. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems and your data. In the event of a data breach that poses a risk to your rights, plus77 will notify affected members and the relevant Philippine regulatory authorities in accordance with applicable data protection laws. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your plus77 account and to keep your login credentials confidential at all times.

plus77 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering record-keeping requirements. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure, in line with regulatory obligations. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you request the closure of your account, we will begin the process of removing or anonymising your personal data, subject to any retention obligations that prevent immediate deletion. You may request information about the specific retention periods applicable to your data by contacting our support team. We review our data retention practices periodically to ensure they remain proportionate and compliant with current Philippine data protection standards.

As a registered member of plus77 based in the Philippines, you have rights over your personal data under applicable data protection legislation. You have the right to request access to the personal information we hold about you, to request corrections where that information is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing, to request that we restrict how we use your data in specific circumstances, and to withdraw any consent you have previously given for optional data uses. To exercise any of these rights, please contact our support team through your registered account — we will respond to verified requests within the timeframe required by applicable law. Please note that some requests may be subject to limitations where retention is required for legal or regulatory compliance. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

plus77 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to analyse how members use different sections of the site. Essential cookies are required for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and payment processing. Analytics cookies help us understand which features are most used by Filipino players so we can prioritise improvements to the mobile experience, sports betting interface, and game navigation. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies may affect some features of the platform. We do not use third-party advertising cookies or allow external ad networks to track your activity on plus77 for their own purposes. Our cookie practices are reviewed regularly to ensure they remain aligned with current privacy standards and user expectations in the Philippines.

plus77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will notify registered members through a notice on the platform or via the email address associated with your account, and the updated policy will be published on this page with a revised effective date. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you remain informed about how your personal data is being handled. If you have any questions or concerns about this policy or how your data is used, please visit our FAQ page or reach out to the support team directly. For questions about your account or data rights, you can also review the Terms and Conditions which form part of your agreement with plus77.